CALIFORNIA PRIVACY RIGHTS
You may opt out of our information sharing by contacting us in any of the following ways:
Call us at (775) 689-0990
Send us an email using our Contact Form
Write us at:
Medicinal Foods, LLC
HC-3 Box 4739
Keaau, HI 96749
WHAT INFORMATION ABOUT ME IS COLLECTED AND STORED?
When you visit our Web Site, make an in-store purchase, or place an order online or by phone with our Customer Care Department, we collect and store your personal information about you. For example, when you open an account or place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number, credit card number and expiration date, debit card number, bank account number, and payment history. This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations and to provide customer service. This information also may be used to contact you about sales, special offers, surveys and new features of the Web Site, unless you have opted not to receive promotional communications in connection with this Web Site. You always have the choice not to receive marketing information mailings or calls; you just need to let us know.
We collect and store certain other information automatically whenever you interact with this Web Site. For example, Medicinal Foods collects your IP address, browser information and reference site domain name every time you visit this Web Site. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this Web Site and to provide our customers with a fulfilling shopping experience.
IS INFORMATION COLLECTED FROM CHILDREN?
We are concerned about the safety of children when they use the Internet or the Web Site. We do not sell or ship any items ordered through this Web Site directly to anyone who we know to be under the age of 18, nor do we collect any personal information from anyone who we know to be under the age of 18. If you are under the age of 18, you should use this Web Site only with the involvement of a parent or guardian and should not submit any personal information to us.
WITH WHOM DO YOU SHARE INFORMATION?
We engage third parties to perform services in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, Web Site evaluation, data analysis and cooperative data modeling, where applicable, and data cleansing. We provide personal information to these third parties, but we authorize them to use this information only in connection with the services they perform.
We may release personal information if we believe in good faith that: i) the law or legal process requires it; ii) we have received a valid administrative request from a law enforcement agency; or iii) such release is necessary to protect the rights, property or safety of Peek... Aren’t You Curious, or any of our respective affiliates, business partners, customers or others.
We may share non-personal information with our marketing partners, advertisers and others from time to time. Examples of such non-personal information include the number of users who visited this Web Site during a specific time period or purchased a specific product through this Web Site. This information generally is shared in an aggregated form.
WHAT STEPS ARE TAKEN TO KEEP PERSONAL INFORMATION SECURE?
We use various security measures, including Secure Socket Layer (SSL) encryption technology, to protect personal information that we collect. If you place an order through this Web Site, you will be asked to set up an account and provide an email address and password. You must provide an appropriate email address and password in order to access account information. In order to help protect your personal information further, you should be careful about providing your password to others. If you wish to cancel a password, or if you become aware of any loss, theft or unauthorized use of a password, please contact our Customer Care Department by using our Contact Form
HOW CAN I ACCESS, CORRECT AND UPDATE PERSONAL INFORMATION?
You can access, correct and update certain personal information that you have provided to us during the checkout process of a future order. Otherwise you can contact our Customer Care department during normal business hours.
HOW DO I OPT-OUT OF RECEIVING PROMOTIONAL COMMUNICATIONS?
We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional communications from us, you may opt-out of receiving our promotional communications at no cost to you.
You will have an opportunity to "unsubscribe" by clicking on the hyperlink contained in promotional emails we send you.
Additionally, to opt-out of our mailing lists you may Contact Us. Please note that any request to be removed from such mailing lists may take up to two (2) weeks to become effective.
Please note that even if you are removed from any such list, if you order online, we will continue to confirm your order by e-mail and may need to contact you by phone, email, or regular mail if we have questions about your order.
If you would like to request information about what we collect, please feel free to call or write us as well. In accordance with California law, we will respond in writing to your request within thirty (30) days.
WHAT HAPPENS WHEN I LINK TO OR FROM ANOTHER WEB SITE?
SOCIAL POSTS AND CUSTOMER REVIEWS?
We love receiving and sharing feedback from our customers, especially images of the products that our customers have received, are using, and are benefiting from. Any publically posted social media containing Medicinal Foods products may be reposted and shared by us through our social media channels, website, or newsletters. In cases where the publisher's social profile is public we will link back to publisher's social profile. If there is no attributable social profile, the attribution will only include the publishers initials if available.
WHAT ABOUT SWEEPSTAKES?
When we run sweepstakes relating to this Web Site, it will be accompanied by a set of rules. The rules for each sweepstakes will specify how the information gathered from you for entry will be used and disclosed.
WHAT ABOUT ONLINE SURVEYS?
GOVERNING LAW; LIMITATION OF DAMAGES
Last revised 07/29/2021